Giving FAQs

Why do we have multiple giving platforms right now?

We are currently in the process of updating our database system and part of that requires us to migrate to a new secure, third-party giving provider. This process will be complete by mid-November. We thank you for your patience as the look of our giving page will be changing once more at that time.

Do I need to sign in?

No. However, once you have made a gift on this page, you may want to log in to make it easier for the next time! You will be emailed a code to verify your identity. If you have not yet made a gift on our new system, you will not be able to log in yet, even if you have been giving for many years.

How can I tell if my recurring giving is set up on the new system or the old one?

Check your confirmation email. If it is coming from Simple, you are all set! If not, you will need to set up your recurring giving with our new provider.

How do I set up recurring giving now?

Simply click on the Make a Gift link at the top of the page or go to Our New Giving Page. Be sure you also cancel the recurring gift on the old system!

Simple FAQs

What is this "Simple"?

Simple is a secure, third-party payment processor. It was designed for churches to make the giving process, well, simple!

How do I access my account?

Go to https://adabiblechurch.simpledonation.com/login and enter your email address. You will be sent a link that will allow you to access your account. Once our system updates are complete, you will be able to manage everything right from within my.ada.

How do I change the email on my account?

At this point, you will need to create a new giving profile on Simple. Don’t worry! Your my.adabible account will be connected to your new profile as well!

How do I edit my recurring gift?

By clicking on the pencil and paper icon at the top corner of your recurring donation, you can change the amount, fund, payment method, frequency, or next donation date.

How do I change my payment method?

You cannot currently edit a payment method. You will need to add a new payment method and then edit your recurring gift to use that payment method.

What is this “Cover the fee” thing?

All online payment processors charge a fee for using their services. In the spirit of transparency, we’d like to let you know how much your gift costs us to receive. If you wish to increase your gift to cover that cost, you are welcome to. If not, that’s fine too!

How can I see my giving history?

Your complete giving history is still accessible at https://my.adabible.org. At this point, you will still need to manage your giving at https://adabiblechurch.simpledonation.com and view your giving history at https://my.adabible.org. We will be making a major upgrade to our system in November that will allow you to manage and view all your giving at your my.adabible account.